QER Ltd
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FAQ / Help

FAQ / Help

 
Can you supply or repair a control for my Appliance?
How much will it cost?
How quickly can you turnaround a repair?
Is there a Guarantee?
I can't find the item I want, and I've tried
Search by Label or pcb no
How do I place an order?
 
Q. Can you supply or repair a control for my Appliance?
A. We can repair the vast majority of electronic controls for any Major Domestic Appliance or Microwave.
To check if we normally have an item in stock, you will need to have the numbers printed on the module / control itself.
(not the machine model no., nor the manufacturer's part no.)
Search by Label or pcb no
If you only have the Model number....(this may not be accurate)..... Search by Model No.

Q.  How much will it cost?
A. To get an accurate price, you will need to have the numbers printed on the module / control itself.
(not the machine model no., nor the manufacturer's part no.)
Search by Label or pcb no
If you only have the Model number....(this may not be accurate)..... Search by Model No.
If you just want a general indication of prices.....Product Lists
 
Q. How quickly can you turnaround a repair?
A. We normally despatch on the same day as receipt.
Single item UK mainland despatches are by 1st Class Post or Next Day courier.
 
Q. Is there a Guarantee?
A. Yes - 12 months full satisfaction guarantee.
 
Q. I can't find the item I want, and I've tried Search by Label or pcb no
A. Don't Panic! Most likely we can repair it.
New types appear all the time, and we are usually able to repair same day.
Just send it in for repair - asking for a quote if you are nervous about the cost.
 
Q. How do I place an order?
A. Order Info